About Us | Apex IT
About Us

Apex IT has a dedicated, energetic & knowledgeable team.

Our Directors collectively hold 100+ years in delivering accounts & order processing solutions to wholesalers, distributors & retailers.

The true value of any ERP Solution is the level of service and support provided with it.

Our Team.

Our team is comprised of diverse skillsets, all of which contribute to helping our customers succeed. We have a strong understanding of wholesale & distribution businesses, alongside unrivalled capabilities for writing, building, implementing & supporting software solutions.

Our Aim.

Our aim is to deliver solutions that improve efficiency and make your life easier. We understand there are parts about your day which need to be made easier, and that is what we are passionate about. Helping businesses do their job and achieve excellent customer satisfaction with minimal friction.

The Right Place.

Our team are always investing and developing Interprise. This means that whenever you have a question or an idea you are best placed to have that delivered. If your business has unique requirements and need special attention – you are in the right place.

MEET OUR HARD WORKING TEAM

Meet the Team.

Tony Parsonage

Tony Parsonage

Managing Director

Tony has over 30 years' experience in successfully selling & supporting software applications to small-medium sized businesses. Specifically these applications were based around Sage products and now Interprise Suite.

Tony Parsonage

Tony Parsonage

Managing Director

After leaving University I went to work for a company selling fax, copiers and computers. Within 12 months I decided to setup my own business, Apex Business Systems, doing the same thing.

To begin with it was very hard work and I had a lot to learn, in the early years working 12 hour days, 6 days a week. Whatever the business made went back into purchasing equipment, stock or paying staff.

As we began to develop, the business moved from selling fax/copiers and concentrated on computer software. At this point it was the dawn of the Amstrad PC and Sage software. In the early days the market was all about Pegasus software and Sage was the new kid on the block. We sold and supported Novell networking products, Sage software and other products like Telemagic CRM. The products we decided to sell, Sage just seemed to buy up, so we ended up a Sage house. The business grew with Sage.

At the time we had some big established Sage resellers to beat in the North-West and it took 6 years of determination to become the undisputed No.1 Sage Reseller in the UK. A position which we enjoyed for over 10 years. We had over 5000 Sage 50 users and over 1000 Sage 100/MMS users.

I became expert in accounting, stock, order processing, procedures, setting company standards, building PCs/Servers, installing network software, cabling, training and implementing customers, specing software amendments etc. and my main job was sales. So as the business grew from a handful of people to over 45 people I could implement standards on how others should operate as I had done the job myself. I took on high quality people who added value to the business and made each department their own.

As time went on we knew customers with Sage 50 wanted better features like stock, order processing, integrated CRM, a more scalable product, to run it from home or at other branches over the internet, etc. but they would not pay for mid-market products like Sage 200/100 et al.

We had developed over 100 add ons for Sage making it a much better product than the standard offering. We even sold one of these called Navigator a management information system to Sage themselves. I owned and managed that business for 16 years.

I was offered a significant amount for the business which I decided to take. The business was doing well but I needed a new challenge. I knew we could develop software as we had already done it successfully and I wanted to create a much better product and value for money.

In the UK to develop an ERP application like Sage 200, SAP B1 et al would cost over £10mil so this was not an option. I needed to look at offshore resource. In my search I was introduced to the Philippines. This was a big step when the UK government said don’t travel there but I found excellent developers, with excellent English skills and good value for money at the time.

The original goal was for a global product but it became clear to come to market we needed to focus on the UK and Ireland accounting and legislation requirements. I knew the market was big enough anyway. Software development always takes a lot longer than you think it will even for professionals like us who know the industry. It is easy to get over optimistic about timescale.

I knew what the market wanted. A lot of software companies grow up one user at a time being led by that users requirements which is probably not what 80% of the market wants. So the software ends up inconsistent in areas and constantly under development. I had a blue print for the 80% and was able to develop to that blue print without customers initially. This meant we could add a lot of features quickly. It takes time to iron out the bugs and have the depth of functionality required to compete in the mid-market.

We have produced a mid-market product that is as good or better in areas than other mid-market products. It shows the level of skill, experience, commitment, determination and enthusiasm in our management team. Interprise has been a major team effort.

Martyn Owen

Martyn Owen

Director - Support

Martyn has over 20 years experience using, supporting & implementing ERP Solutions. Martyn is head of support at Apex IT.

Martyn Owen

Martyn Owen

Director - Support

After leaving school I obtained a National Diploma in Business & Finance and then went onto further education to obtain a Higher National Diploma in Business IT. After graduating from college, I started work at Umbro Sportswear in their North Wales distribution warehouse.

I implemented Access databases for Goods In and Picking and also assisted management with their reporting and data analysis. This give me a great understanding of databases, systems and workflow in a large warehousing environment.

I then moved on to work for a company called Control Group who later become XKO. At XKO we implemented and supported medium to large size businesses on our ERP package. This incorporated, accounts, Stock Control, Warehouse Management, Manufacturing and Payroll systems.I enjoyed several years at XKO and progressed from a junior first line support person to one of the more senior (second/third line) support technicians.

In 2006 I saw an opportunity to join Tony in a new and exciting venture which was Interprise and the rest as they say is history! Using my previous system experience I feel that I add valuable input to the team and now head up the support department.

Natalie Jackson

Natalie Jackson

Director - Consultant

Natalie has over 20 years' experience using, supporting & implementing Sage Line 50/100/200, Interprise Suite & Other Application software. Previously Natalie worked at Apex Business Systems and the BDE Group.

Natalie Jackson

Natalie Jackson

Director - Consultant

After leaving school I went straight into working at a Civil Engineers WAM (G.B.) as the office junior. The head office was based in Ireland & there was no system in place in the UK office for logging supplier invoices that had been received and sent to the head office.

I did an Access course to then write our own database to be able to log the invoices. WAM (G.B) moved the office from Manchester to Luton & I was given the opportunity to go but at 17 years old decided it wasn’t for me.I then went to work at a textile company called Tonrose Ltd. It was here I first used Sage Line 100. I dealt with the Sales & Purchase Ledger, Bank Reconciliation’s, Intrastat, Order Processing and assisted in month end etc. This gave me a good overall knowledge of the product and helped me understand accounts.

In 2002 I went to work for Apex Business Systems and started implementing & supporting Sage Line 50/100/MMS/200. The Navigator software that Apex developed for Sage 100 (which was later sold to Sage) had to be demonstrated to the area managers. This job was given to me and I was quite nervous walking into the huge meeting room in Newcastle at Sage’s head office but I came out smiling and was very happy with how it went (and so were they!). I implemented a lot of sites in these years and it’s nice to see that lots of the customers are still with us now at Interprise. When Apex was sold, I stayed on and worked for the BDE Group for a while.

In January 2008 I came back to work for Tony at Interprise as I had seen the software and I was excited about what the future could hold. 13 years later and I am still as excited now as I was back then. All of my previous years of implementing systems has been invaluable to the team and has helped us implement many happy customers over the years. My main role these days is still implementing and I love the challenge of new sites. I have recently been responsible for creating our Interprise University which I am very proud of.

Karl Jones

Karl Jones

Director - Product

Karl has over 20 years experience in selling & supporting software applications to small to medium sized businesses. Specifically these applications were based around Sage Line 50/100/200 and now Interprise Suite.

Karl Jones

Karl Jones

Director - Product

After leaving school I continued my education and received a degree from Bristol University in Computer science. I took a year out and travelled the world before settling down in Manchester to begin my career.

I have worked in the ERP software sector all my working life, initially selling Sage with Apex Business Systems and then the BDE group before moving to Interprise in 2006. I started off the technical selling side of the business before moving to product director, taking the product from its infant stages to the polished application we have today.I have spearheaded the API development in recent years as connecting with other applications is where we see massive potential for the product. I am a keen sailor and love spending time with my dog Roly.

Gary Tattersall

Gary Tattersall

Director - Product Dev UK

Garry is our chief developer in the UK and has over 30 years experience supporting and developing Sage Line 50/100/200, Interprise Suite and other products. Gary was previously a shareholder of Apex Business Systems and worked for the BDE Group.

Gary Tattersall

Gary Tattersall

Director - Product Dev UK

I left school in 1982 and began working for a local engineering supplies company in Rochdale, where I stayed until 1988 when I decided to return to higher education. I initially studied for BTEC and A level qualifications, and in 1990 I began studying at the University of Salford, where in 1994 I was awarded a BSc honours degree in Computer Science and Mathematics.

In 1995 I began working at Apex Business Systems as part of a small software development team, creating bespoke add-ons for the Sage Sterling and Sovereign Line 100 software packages. Over time the software tools I developed with expanded to include Microsoft Visual Basic for DOS, Borland C++, Borland Delphi, Visual Basic for Windows, and ultimately, Visual Studio for DotNet. By 1998 I was leading the enlarged development team.

In 2005 Apex Business Systems was sold to the BDE Group, and I agreed to stay with the new company for two years. I decided to leave BDE in December 2007, and in March 2008 began working with Tony again developing bespoke plugins for Interprise. I’ve been working with the team for 13 years now, developing software and offering second-level support.

Johann Ramirez

Johann Ramirez

Director - Product Dev

Johann is our Main Developer in the Philippines and manages our development team out there. He has over 15 years experience supporting and developing Interprise Suite and other application software.

Johann Ramirez

Johann Ramirez

Director - Product Dev

Johann is our Main Developer in the Philippines and manages our development team out there. He has over 15 years experience supporting and developing Interprise Suite and other application software.

More About Apex IT

Our Story.

Before the creation of Interprise Suite, our team proudly operated as the leading reseller for a prominent accounting software brand in the UK for a remarkable 16 years. We gained recognition as the unrivalled number one in the country due to our unwavering commitment to supporting customers, attentively listening to their needs, and providing solutions that streamlined their business operations.

During this period, we developed numerous add-ons that were widely embraced by our customer base and beyond. With over 7,000 loyal customers, many of whom migrated with us upon the initial launch of Interprise Suite in 2008, their trust in our ability to safeguard their interests and deliver exceptional service has been instrumental.

To focus solely on the development and release of Interprise Suite, we made the strategic decision to sell our Sage reseller business to a national consolidator for a substantial multimillion-pound sum in 2005.

Interprise Suite emerged from our profound understanding of the challenges faced as resellers, primarily with a focus on addressing the needs of our valued customers. With complete control over development, we now possess flexibility in delivering bespoke solutions that cater to your specific requirements. This unique advantage sets us apart from any other provider in the market, as we are fully equipped to provide optimal support tailored to your individual business.

We recognize that every business possesses its distinctive operational methods and order processing workflows. Hence, it is crucial that we, as your chosen provider, offer the flexibility and customization capabilities necessary to provide you with support. Through the development of Interprise, we aim to grant customers the ability to obtain what they desire at a reasonable price, free from constraints imposed by multinational corporations.

From its initial release in 2008 to the present day, Interprise remains unlike any other product in the market. It boasts an all-inclusive suite, integrating CRM, inventory management, order processing, reporting, and accounting functionalities, offering you the comprehensive tools required to establish a solid foundation for future growth. Interprise was the pioneering solution that enabled global accessibility—a feat that many of our competitors continue to struggle with even today.

Built with a Plug-In architecture, Interprise facilitates seamless upgrades to the latest versions without disrupting your existing system. This means that you can continually benefit from the latest developments and advancements without compromising the stability of your infrastructure, ensuring you remain at the forefront of technological progress.

Over time, we have designed productivity plug-ins that simplify workflows for wholesale, distribution, and merchant businesses, significantly enhancing overall efficiency levels. Some notable examples include the ability to scan bills, eliminating the need for manual data entry, reducing the dispatch process to a mere two steps, and enabling quick updates to customer price lists with just a few clicks.

More About Apex IT

What Sets Us Apart.

What sets us apart is our commitment to providing exceptional value for our customers. When we identify solutions that we believe will benefit a significant number of customers, we include them in new versions as part of our Support & Maintenance package. In our latest release, for instance, we introduced Data Dashboards, empowering our customers with valuable insights. We firmly believe in continuously delivering ongoing value to our customers, and these modules exemplify our dedication to their success.

Our user base primarily comprises wholesale, distribution, and merchant businesses. Out of the box, Interprise already fulfills 80% of the requirements for these industries, and through our consultancy and implementation program, we strive to achieve as close to a 100% fit as possible for your specific business needs.

Today we support hundreds of wholesale, distribution and merchant businesses across the UK and over the past 4 years we have experience double digit growth year-on-year. This would not have been possible without our customers and the leadership and dedication from our consultants and support team. 96% of support calls are resolved first call and this is because we have standards in place that have been built over 30 years, allowing us to efficiently and effectively manage any queries our customers raise.

Our core philosophy is that business goes where it is welcomed and stays where it is well treated. Many of our customers have trusted us for over 30 years and that is because of our ability to consistently deliver and meet their requirements. If you ever have any queries, or think something can be done better, we are open to working with you to specify and deliver a solution at a fair cost. We always respond within a timely manner and make you aware of all possibilities available to you with cost and effectiveness in mind.

We understand that finding a new system can be a stressful time. Rest assured we are here to support you, make you a happy user and ensure you are getting the benefits from Interprise you need to move your business onto the next stage of your growth path. Thank you for taking the time to read this, we look forward to working with you.

OUR PARTNERS
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See Our Past Projects

Explore Our Case Studies.

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    Prolight Concepts

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    Seated Furniture

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    Quantum Group

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    Welling Architectural

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